COVID-19 Service Updates

Our services continue to provide support and learning via online and telephone services to residents across North Tyneside.


Our Connexions Advisers are continuing to support young people and their parents/carers with impartial information, advice and guidance via the telephone and with online materials. Schools have contact details for their Advisers or you can contact us direct on 0191 6436965 or for additional support.

Employment Support

If you live in North Tyneside and require help to look for and secure employment then please contact us on:

Message on Facebook: @NTAdultLearning
Tel: 0191 6432288 and leave a message

Adult Learning and Apprenticeships

The service continues to provide Adult Learning and training for Apprentices with Tutors providing online learning resources to ensure we continue to meet your learning and skills needs. Details on our range of online distance learning courses:

Distance Learning Brochure – available Here

To check start dates and to enrol e-mail or call 0191 6432288 and leave a message.


COVID-19 Update – 19th March 2020 at 15:00pm


Like many Adult and Community Learning Providers we have been following the guidance from Government and Public Health England. As you will be aware, the Government has announced a move to stop all but essential contact with others, a closure of schools, further education and nurseries from 20th March 2020 and to work from home where possible due to COVID-19 (Coronavirus).

With this in mind, we are currently implementing a number of changes to our provision of adult and community learning courses.

Our centres will close from 5pm on Friday 20th March 2020 with only our Norham Adult Learning Centre remaining open to support vulnerable learners. We are also taking a number of actions to reduce face to face contact with learners. This includes:

  • Moving learning to online and remote learning for adult learning courses and apprenticeship training
  • Suspending all classroom learning, except for those classed as vulnerable groups

For those on an apprenticeship, it is business as usual for the moment, except that all workshops, teaching and assessment will be online. If the company that you work for temporarily shuts down, we are able to extend end dates to support this break in learning. Please make contact with your assessor to discuss this further.

Those students enrolled on a full Distance Learning course will continue as normal.

If you are enrolled on a community learning or family learning course, including foreign language classes, then your course will end this week until further notice. In these cases, we will be contacting learners already enrolled on courses to offer the option to retain their booking for future course dates in 2020-21 or receive a refund.

We have received guidance that exams due to take place this summer have been suspended and we are awaiting further advice on alternative arrangements.

We understand that you may have lots of questions, but I am sure you can understand that the Service is having to take decisions and plan accordingly based on current guidance. When we have more information, we will provide further communication. In the meantime, we do appreciate your patience and understanding.

Our telephone lines and e-mail contact remain open and you can contact us if you have any queries.

We can assist you if you wish to discuss options for learning (including online and distance learning) during periods of staying at home. We also have a team of Advisers who can support you to find or retain employment if you have been affected by the current situation.

Contact and further information:

Tel: 0191 6432288



#NTWorks Employability Day for North Tyneside – Event Postponed



Due to the withdrawal of a number organisations and concerns regarding attendance given the current situation we regrettably have taken the decision to postpone the NTWorks event due to take place on Thursday 19th March 2020.
We will advise on a future date in due course.

Adult Learning Courses from April to July 2020


Welcome to our adult learning prospectus for summer term 2020 available to download here.

Learning at any time of life has never been easier. This prospectus offers a range of daytime and evening courses taught by experienced teachers in convenient locations. The prospectus includes a wide range of courses with opportunities to improve your existing skills, enhance job prospects or simply try out something new.

For further information, or to enrol on a course. It’s as easy as …
1. Choose a course from our wide range of subjects in the table in the centre pages

2. Find out how much it will cost (details are available in the table)

3. Call 0191 643 2288 or request a call back

Feedback from one of our Adult Learners

‘I must admit when I started this course I was not sure if it was going to be for me, but now I could not imagine doing anything else. I have learned so much, not just about supporting children and teachers but also how to develop my skills more. I have enjoyed this course and it has helped me realise how much I want to help children in a positive way. I am grateful to the Adult Learning Services for these life changing services they run enabling us adults to better ourselves for working opportunities. I have already enrolled in one of the distance learning courses and have set my goal to be completed in 4 weeks so I can start the next one over the summer holidays and am very interested in doing the Autism course in September. I will be continuously educating myself where I can to develop ways to help children’.

Free distance learning courses available

Trying to study around work and family can be hard. Why not study flexibly through distance learning? The Employment and Skills Service are offering free accredited distance learning (online) courses for those aged 19+ in the follow areas:

• Level 2 Awareness in Mental Health Problems
• Level 2 Certificate in Understanding Behaviour that Challenges
• Level 2 Certificate in Understanding Common Childhood Illnesses
• Level 2 Certificate in Children and Young People’s Mental Health
• Level 2 Certificate Introducing Caring for Children
• Level 2 Certificate in Advice & Guidance
• Level 2 Certificate in the Principles of Customer Service
• Level 2 Certificate in Equality & Diversity

All courses are between 14 – 20 weeks long and are perfect if you want to develop your skills or if you just have an interest in these areas.

The next induction date is Tuesday June 25 and anyone interested can enrol onto one of these courses by ringing the Adult Learning Service enrolment line on 0191 643 2288 or e-mail

In addition, the Employment and Skills Service offer a wide range of other courses. Further information is available on their website

Extension of Generation NE to support Youth Employment

Generation NE is a major programme of employment support for young people aged 18- 29 which has been designed locally, in partnership with employers and Jobcentre Plus since 2014.

We have now secured additional European Social Fund (ESF) funding to broaden and continue the programme until 2022. The programme has three main aims:

• To support young people to enter and remain in employment, training, apprenticeships, traineeships and work experience
• To help businesses to recruit and to future proof their workforce with young people
• To provide impartial advice for young people and businesses on the range of services and options open to them

In North Tyneside, the project has supported 966 young people to date with 751 (78%) moving into employment, further training and volunteering and work experience.

Addressing Mental Health issues through Adult Learning

The Adult Learning tutors are successfully supporting disadvantaged local residents to improve their mental health and move on in their lives. ‘Susan’ suffered from agoraphobia and mental health problems and it took a lot of courage for her to enrol on maths and English classes. Since then she has attended regularly and passed her entry level maths and English qualifications. Alongside this tutors supported her to complete a qualification in Personal and Social skills which helped develop thinking through some of the personal issues she was facing. She is now working towards achieving Functional Skills level 1 in maths and English.

Susan’s growth in confidence has been amazing – before Christmas she went on holiday for the first time in twenty years. Up until recently she would not leave home or use public transport without support. Susan started her new job two weeks ago working in a local staff canteen. She says ‘I have loads more confidence than what I used to have. A year ago I wouldn’t even go out the house by myself. Staff have been really helpful too and listen to anything and help with anything I find difficult. I’ve got a job now which I never thought would be possible but thanks to coming here it has happened.’

The wider benefits of adult learning

Eleven local residents are currently enrolled on a drawing course with the Adult Learning Service. Last week they spoke of how they are gaining much more from the course than simply acquiring a new skill.

One man described how the tutor has taken him from the very basics of drawing to setting up his own business selling his work to the general public. Other learners talked about the benefits of ‘learning something new every week’; of how the course has prevented them from becoming socially isolated; of how it has improved their mental health; of their amazement at the progress that they have made in such a short space of time; and how the course has pushed them outside their comfort zone.