Employment Support

Back to Work Service

North Tyneside Council’s Employment and Skills Service has launched a new free Back to Work Service to assist local businesses and residents with employment and skills support during this difficult period.

If you are a business in North Tyneside seeking support with recruitment, retention of staff or skills and training advice.

If you are resident requiring careers information, advice and guidance, employment support, training or help with searching for and securing a job.

Take a look at a presentation on the services we have available.

Please contact our Advisers on:

Tel: 0191 6432111
Email: employability.skills@northtyneside.gov.uk
Message on Facebook: @NTAdultLearning
Message on Twitter: @NTEmployment

You can find out how the service is already supporting residents and businesses here:


We offer:

The Employment and Skills Team deliver a wide range of employability support. The team work in the local community providing confidential one to one support to help our residents move closer to work. The support includes;

• Identifying skill and strengths
• Understanding the job market
• Access to training and job opportunities
• CV’s and covering letters
• Job search websites and social media support
• Addressing barriers to employment around health, housing, debt or skills
• Support with fulfilling obligations in a claimant commitment with Jobcentre Plus
• Helping with application forms
• Maths and English provision
• Help with confidence and self esteem
• ICT support
• One to one action planning and diagnostics to identify career aspirations
• Volunteering and work experience
• General well being and social inclusion activities

Employability Courses including preparation for work, Sector Based Work Academies (SBWA), digital skills and a wide range of adult learning courses aimed at engaging residents in learning to move them towards sustainable employment. We also offer ‘Get Into’ courses that provide vocational tasters to residents to understand work in particular sectors and industries.

A highly skilled team of Employment Advisers and Tutors provide a professional service to address resident’s barriers to employment.

The team works in the community and across a range of venues to deliver support.

The team work closely with Jobcentre Plus, including co-location in Jobcentres, and with a wide range of partners to ensure that support is coordinated and delivers outstanding outcomes.

These projects are part funded by the European Social Fund as part of the England 2014 to 2020 European Structural and Investment Funds Growth Programme.

To find out more or to refer any resident you are working with;

Email: employability.skills@northtyneside.gov.uk
Telephone: 0191 643 2111
Message on Twitter: @NTEmployment
Message on Facebook: @NTAdultLearning


Project examples include:

North of Tyne Working Homes Project

Specifically aimed at any social housing tenants.

Residents may be living in a property with North Tyneside
Homes or any other social housing such as Bernicia, Places
for People, The Guinness Trust, Karbon or any other provider
with housing stock in North Tyneside.

Our advisors will meet with residents in the most accessible venue for them and work closely with the housing teams to ensure any changes in their circumstances support stability in their homes.

Generation NE

Specifically aimed at young people
aged 18-29 years old.

There is a mixture of face to face and digital services that residents can access to support them move into sustainable employment. This project works across the borough in community venues and Jobcentre Plus offices. It has it’s own online jobs board and a dedicated business advisor to seek out opportunities that meet with the aspirations of those involved.

Generation NE is part funded by the European Social Fund as part of the England 2014 to 2020 European Structural Investment Funds Growth Programme.

Moving on Tyne and Wear

Specifically aimed at residents with health barriers to

Residents are allocated a coach who will support them to address any health concerns about entering the workplace (mental or physical). They will help them to find an employer who understands their needs and is supportive of them.

Wise Steps

Specifically aimed at those with multiple or complex barriers
to employment.

The project helps address any barrier preventing residents
move into work. It provides tailored one to one support to
help residents take positive steps towards work. Initial steps
may include improving their well being or social interactions
to volunteering, training and work experience

General employment and skills support

Provided for those who fall outside the criteria of funded
projects who are unemployed, economically inactive or on
a low income and seeking more sustainable work.

Recruit Silverlink

A project to connect local people to local retail jobs.

It aims to fill short and long term vacancies with trained,
local candidates who fit well within our local businesses. The project is supporting candidates throughout the process with the aim of delivering skilled, job-ready people for the available roles.

Meet your employment advisers